What are social housing landlords & do I qualify for help?

Social housing landlords include local authorities (Councils) , housing associations, housing trusts, arm's-length management organisations (ALMOs), housing co-operatives and tenant management organisations (TMOs).

Please note that if you rent from a letting agency or direct from a private landlord you are more than likely not living in social housing and unfortunately we may not be able to help you.

Standards for landlords in England.

Social housing landlords have to follow rules set down by the regulator of social housing. This includes meeting certain standards on repairs and maintenance.

For example, social housing landlords must have a repairs and maintenance service that responds to a tenant’s needs, offers the tenant choice and aims to get the work done correctly first time.

They also have to meet all legal requirements for the health and safety of residents in their homes.

Options for Social Housing Tenants.

If you’ve reported a repair to your landlord and they haven’t done anything about it, we can help to get your landlord to take repair action & the best thing is, our service is totally free.

Not only can we get your landlord to agree a repair schedule, our experts may also be able to get compensation for the losses that you have suffered and for any damages that may have occurred to your belongings too.